Japar
Company

With you for the life of the product.

Japar manufactures plastic cisterns, concealed cisterns and toilet seats under a quality policy built on customer satisfaction, product safety and continuous improvement. Every product is sold with a guarantee certificate approved by the Turkish Ministry of Industry and Trade; the authorised service network covers 49 provinces of Türkiye.

Our quality policy and certificates.

Download the certificates
Quality policy

Customer satisfaction, product safety and continuous improvement.

As a manufacturer of plastic cisterns, concealed cisterns and toilet seats for the plumbing sector, we set quality objectives in line with our strategic goals, measure and review them, and manage them within a framework of continuous improvement.

ISO 9001:2015

Quality management system

KIWA

Concealed cistern and filling valve certification, Netherlands

NF

NF 076 concealed cistern · NF 240 toilet seat, France

TS EN 14055 · TS EN 14124

Turkish Standards Institution certificates

Our commitments.

High-quality, durable and functional products

We commit to understanding our customers’ expectations and to supplying products that work without fault for years and are easy to install.

Full compliance with standards and regulations

In every production process we comply fully with national and international standards, legal regulations and sector requirements.

A continuously improved quality system

We apply our quality management system effectively, review it periodically and improve it continuously.

R&D and technology investment

We raise product and process efficiency through R&D and technology investment; Turkey’s first electronic control plate is a result of that investment.

Environmentally aware, sustainable manufacturing

We embrace a manufacturing approach that uses resources efficiently, respects the environment and is sustainable.

A quality culture: employees and suppliers

We spread a culture of quality across the company through continuous training for our employees, and secure quality along the whole supply chain through long-term, trust-based partnerships with our suppliers.

Warranty

Ministry-approved guarantee certificate.

Every product Japar manufactures is sold with a guarantee certificate approved by the Turkish Ministry of Industry and Trade. Because we make every component of our products in our own facility, spare parts and technical support stay within reach for the life of the product.

Guarantee certificate and documents
Authorised service

Authorised service in 49 provinces for installation, maintenance and repair.

Find an authorised service

Consumer Protection Law

Our products fall under Turkish Consumer Protection Law No. 6502. The full text of the law (in Turkish) can be downloaded below.

Have a question? Reach us through an authorised service or the contact form.

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